Mr. X and Mr. Y, both employed by the XXL Internet AG, have always given me a helping hand at any time during my research in Germany, and the USA. I enjoyed the discussions with both people and their profound interest for my master thesis. Both supported me and gave me meaningful advice. The interaction enlightened me and gave me a better understanding of the business environment in this particular sector.
In addition, Dr. Teri Shaffer (Director MBA Program) was also very helpful to me in supporting my ideas concerning the master thesis. She helped me balance the requirements of XXL Internet AG, Southeastern Louisiana University as well as the Bach nonscheduled Rerouteing, Germany.
I also thank reviewers of this paper at early versions of the research for many valuable comments and suggestions.
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